Case Manager
The Case Manager is a responsible for providing a range of crisis intervention, case management, and counseling services with an emphasis on solution focused outcomes to high-risk and troubled adolescents and their families and for providing back-up supportive services to both the Juvenile Reception Center and Garfield House shelter program components. The position will work closely with community services staff to facilitate connection of adolescent and family to other community agencies, juvenile court, Department of Human Services/Child Welfare, and other support services.
SCHEDULE: Days and Times to be determined, 40 hours per week; Monday through Friday between 8am and 8pm, plus additional hours for staff meetings and supervision. However, this schedule may be adjusted according to the needs of the program.
WAGE/BENEFITS: $15.00 per hour (potential for +$0.50 differential for language). Janus offers an excellent benefits program including medical, dental, life & long-term disability insurance; EAP; 401(k) and paid time off (varied eligibility waiting periods apply). Voluntary optional coverage is also available.
Applications for all positions may be forwarded to appropriate similar positions within Janus Youth Programs. Positions may vary by location, pay structure, union, and supervisory staff.
QUALIFICATIONS: Any combination of education, experience and training that demonstrates the ability to perform the duties of the position is qualifying.
- Bachelor’s Degree in related field or equivalent training and experience, and a minimum of three years experience working with adolescents and families. Master’s Degree preferred.
- Experience providing identification and assessment of the needs of adolescents is preferred.
- Preference may be extended to current employees of Janus Youth Programs, Inc.
REQUIRED ABILITIES:
- Must value working in a multicultural/diverse environment.
- Ability to work effectively within: Culturally diverse populations; team-dependent models; crisis management; systemic theory; strength based theoretical orientation; adolescent and youth development; and family reunification. Ability to work effectively may be demonstrated through academic experience, job experience, references, and interview responses.
- A Bi-lingual skill (Spanish) is preferred.
- Ability to communicate effectively in English, both orally and in writing.
- Ability to accurately write, read, record and interpret information.
- Ability to climb at least one flight of stairs.
- Ability to provide visual and auditory supervision of clients.
- Ability to stay calm and emotionally available in an environment serving at-risk and emotionally troubled youth.
- Ability to exercise tact, discretion, and judgment in working with a variety of people.
- Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
- Ability to effectively monitor safety and demonstrate group management skills and effectively de-escalate potentially chaotic or volatile situations.
- Ability to regularly attend and be punctual for scheduled work commitments and meetings, and be in a condition suitable for assuming responsibilities of position.
- Manual/physical dexterity allowing for performance of routine office functions, including phone use, computer use, faxing, filing, copying, etc.
OTHER REQUIREMENTS:
- Driving is required; a personal vehicle for travel and/or transport clients required. All employees who drive for work purposes must have and maintain a valid driver’s license for state of residency, have a driving record that permits coverage under the corporate auto liability policy, and complete the agency’s driving approval process before driving for work. If driving a personal vehicle for work purposes drivers must also have personal auto liability coverage ($100,000/$300,000 levels strongly recommended). Employees are not to drive for work purposes until they have received written authorization to do so.
- Bloodborne Pathogens training is required on first day of employment and annually thereafter.
- Must complete Mandatory Abuse Training within the first 30 days of employment and annually thereafter.
- Provides emergency first-aid, as needed, and must have and maintain standard first-aid/CPR certification.
- Must pass criminal history background check.
WORKING CONDITIONS:
- May involve exposure to communicable diseases, including a variety of illnesses and infections such as the common cold, TB, Hepatitis, flu, meningitis, and HIV.
- May involve exposure to upset, angry, severely traumatized or emotionally disturbed children, adolescents and families.
- May involve time in excess of routine schedule and/or overtime, including evening/overnight, weekend hours, and/or holidays.
- May require working and providing services at locations other than program site (i.e., restaurant, café’, clients’ apartments, etc.,) and may, therefore, be exposed to environments not under agency control (i.e., second-hand smoke, varying hygiene practices, etc.).
This position description is intended to give the reader a general idea of the overall purpose and the main activities and responsibilities that are intrinsic to this position. While this description is intended to be representative, it is not intended to be limiting.